Cameo Consultancy Recruitment Limited
This listing was posted on Careers4a.
Customer Service Advisor
Description:
We are looking for a Customer Service Advisor to join a busy team working onsite in Banbury on a six-month contract basis with full time hours Monday – Friday. Your primary focus will be the first point of contact for customers who have questions, concerns or issues with a product or service.We are looking for a Customer Service Advisor to join a busy team working onsite in Banbury on a six-month contract basis with full time hours Monday – Friday. Your primary focus will be the first point of contact for customers who have questions, concerns or issues with a product or service. Each day will be different and offer a variety of tasks within the department, therefore you enjoy a role with variety, this could be the role for you As Customer Service Advisor, you will be responsible for: Responding to, and managing, incoming contact from the customers telephone and emailHandling daily reports regarding carrier exceptionsBuilding up knowledge of businesses and product ranges through ongoing product trainingConsistently delivering the highest standards and quality of service that retains existing customers and supports the development and growth of new customersLiaising with suppliers, couriers and internal departments to resolve customer issues As Customer Service Advisor, the skills you will need: Excellent attention to detailComfortable working in a quieter environmentHighly organised and focusedExcellent standards of attention to detail and accuracyWorked in a fast-paced team, able to multitask and work well under pressureStrong organisational skills, and able to manage workloads whilst prioritisingFlexibility to work additional hours to support the team, when needed What’s in it for meThe salary is £competitive and there are endless other benefits too, such as annual salary reviews, pension, life assurance, eye care vouchers, cycle scheme, free parking and more
Company:
Cameo Consultancy Recruitment
Posted:
April 24 on Careers4a
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