Expert Employment
This listing was posted on Careers4a.
Technical Support Engineer
Description:
o driving licence, customer service, Automotive, Motorsport, GPS, vehicle CAN, phone, emailAs a Technical Support Engineer, you will be responsible for diagnosing and resolving technical issues faced by our customers. You will work closely with our clients to understand their concerns, provide guidance, and deliver effective solutions. This role requires excellent communication skills, a strong technical background, and a customer-centric approach. Responsibilities:Provide technical support to customers via various channels, including phone, email, and chatIdentify trends in customer issues and proactively propose improvements to our products and servicesMaintain a high level of customer satisfaction by providing prompt and effective technical assistance Requirements:Has worked in or studied the OEM automotive or Motorsport industries and has had some experience of vehicle data analysis, vehicle testing or race data analysisProven experience in a technical support or customer-facing roleExcellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individualsFull clean UK driving licence.
Company:
Expert Employment
Posted:
April 26 on Careers4a
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