Just IT Recruitment
This listing was posted on Careers4a.
1st line Support
Description:
1st Line support required in Slough up to £25k Hybrid/ Office based Chalfont St PeterWe have a fantastic opportunity for a Service Desk Technician to join our team at BFBS.The Service Desk Technician will be a critical member of the Service Delivery Team, ensuring that the Service Desk is operating effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts.1st Line support required in Slough up to £25k Hybrid/ Office based Chalfont St PeterWe have a fantastic opportunity for a Service Desk Technician to join our team at BFBS.The Service Desk Technician will be a critical member of the Service Delivery Team, ensuring that the Service Desk is operating effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform first line technical and operational support for all Information Technology and Broadcast Engineering issues and requests This is a ‘customer facing, front of house’ role, interfacing between the organisation and our customers, both internally and externally, and therefore you will excel in a customer focused, service delivery team. The role is crucial in improving and maintaining the level of service we provide, and the perception of that service to our customers. The post holder will on occasion form part of the ‘out of hours’ support function through a departmental rota.What we offerWe offer a competitive employee benefits package that has been designed to support your health and well-being, and care for you financially. This includes a generous holiday entitlement, flexible/hybrid working, family friendly policies and employee assistance programme.We are a modern, vibrant and forward-thinking organisation and attract talented people to join and develop at BFBS, where we strive to create a diverse and collaborative working environment where everyone can contribute, learn and be themselves. We have a number of networks run by our community of colleagues, including Wellbeing, and Diversity and Inclusion.
Company:
Just IT Recruitment
Posted:
June 5 on Careers4a
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Careers4a
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.