Precision Recruitment UK Ltd
This listing was posted on Careers4a.
Technical Support Engineer
Description:
The Role: Technical Support Engineer Salary up to £36k DOE Generous Company Pension Contribution My client is looking to recruit a highly motivated and technically...The Role: Technical Support Engineer Salary up to £36k DOE Generous Company Pension Contribution My client is looking to recruit a highly motivated and technically skilled Service Support Engineer to provide technical support for their in-vehicle and out station camera systems and back-office software. This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance Key Responsibilities - Provide first-line technical support to customers experiencing issues with in-vehicle and out station camera systems and back-office software. - Diagnose and troubleshoot customer reported problems using remote diagnostic tools and clear communication. - Escalate complex issues to senior engineers or development teams for further resolution. - Document technical solutions and maintain a knowledge base for future reference. - Collaborate with internal teams DevOps to ensure customer satisfaction. - Stay up-to-date on the latest technologies related to in-vehicle camera systems and back-office software. - Participate in ongoing training programs to maintain technical expertise. - May provide on-site technical support to customers when necessary depending on location. The Right Person The successful Technical Support Engineer will will have a Minimum 2 years of experience in technical support, preferably in a hardware and software environment as well as the following key skills: - Strong understanding of computer hardware and software principles. - Experience troubleshooting electronic devices and software applications. - Excellent problem-solving and analytical skills. - Proficient in Microsoft Office Suite Word, Excel, PowerPoint. - Strong working knowledge of remote desktop tools is desirable. - Strong working knowledge of Linux systems a plus - Strong working knowledge of network infrastructure - Experience with video surveillance systems and software a plus Interested Here are your three options 1. This is the job for me, I meet all the requirements Call now and lets talk through your experience. Ask for Jon Webster on between 8.30am 5.30pm 2. I think Im right for this position, but Im not sure about some of the detail Click apply now so I can read your CV and come back to you. 3. Im interested but need to know more about what this job can offer me email XXXX@precisionsearch.uk with your CV and questions and I will reply with more detail. Precision are committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPTP
Company:
Precision Recruitment Uk
Posted:
September 20 on Careers4a
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