E3 Recruitment
This listing was posted on Careers4a.
Service Coordinator
Description:
Global company, hybrid remote working, in depth training, company trips to head office for training, permanent positionWe are working with a large global company, who are looking for a Service Coordinator to join their team, who takes pride in providing excellent customer service and has a passion for working with the best. They provide 24/7 breakdown assistance and complete peace of mind.Global company, hybrid remote working, in depth training, company trips to head office for training, permanent positionWe are working with a large global company, who are looking for a Service Coordinator to join their team, who takes pride in providing excellent customer service and has a passion for working with the best. They provide 24/7 breakdown assistance and complete peace of mind.We welcome applications from candidates with a background in HGV breakdowns and recovery, 24/7 Customer Service.Responsibilities of the Service Coordinator; To receive customer calls relating to breakdown and recovery of vehicles and support the customer through the rectification process and a successful conclusionTo communicate with repairing workshops on behalf of the customer and all parties involved to ensure the customer is mobile again within all reasonable timescales.To provide a guarantee of payment to the repairing workshop on behalf of the customerContinuously inform and keep all parties updated on the progress of each case Hours of work are as follows; 11am-7pm Monday to FridayThe above shift will be subject to a successful training period which the hours will be 8am - 4pm Mon - Fri during this timeRequirements for the role of Service Coordinator; A level of equivalent ideally with a technical orientationPrevious experience in a technical role from the heavy vehicle or equivalent industry desirableQuality oriented; showing responsibility and perseverance at work, a total commitment to offer the highest quality of work and ensure attention to detailPrevious call centre experience is desirableExcellent communication skills with the ability to communicate at all levelsHigh levels of accuracy and attention to detailGood IT knowledge and experienceGeographical knowledge throughout UK desirable Benefits of the Service Coordinator role Global company,Hybrid remote working,In depth training,Company trips to head office for training,Permanent position If you are interested in this position or would like to have a private and confidential chat, please contact Maisie Cope at E3 Recruitment.
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Careers4a
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.