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context recruitment
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Project Administrator
Description:
Project AdministratorAn exciting opportunity for a Project Support Administrator has arisen with a leading Managed Service Provider of 600+ highly skilled staff and revenues exceeding £100m. This position has a key focus on ensuring provisioning stages are followed during product delivery to/onboarding of their clients; whilst maintaining their exceptional level of customer care and service.Project AdministratorAn exciting opportunity for a Project Support Administrator has arisen with a leading Managed Service Provider of 600+ highly skilled staff and revenues exceeding £100m. This position has a key focus on ensuring provisioning stages are followed during product delivery to/onboarding of their clients; whilst maintaining their exceptional level of customer care and service.This is a highly successful, award winning, best-in-class IT Consultancy. An Employer of Choice, providing cutting-edge IT solutioning and services across IT applications, infrastructure, networks, security and more.This position has a key focus on providing project support, ensuring exceptional level of customer care and service throughout the project delivery process. As the Project Support you’ll be responsible for day-to-day administrative project support, shipping duties, data input, governance, periodic and ad-hoc reporting. You will also have a responsibility for keeping clients updated on order progression and answering clients queries by email/phone within the agreed SLA’s or as required by your line manager. The successful candidate will have experience within a project support/administration role.Further responsibilities: Collaborate with other members of the Service Delivery and Project Management team to ensure tasks are completed in a timely mannerProduce documentation and reports on performance/timelines of order journeysWork with the Escalations Manager to ensure that orders follow the shorter pathway from signature to billingAdhere to our client’s quality communications standardsAdhere to our clients Data Protection and Security clausesIdentify recommendations for process change when appropriateEnsure provisioning conforms to our client’s product SLAs Experience required: Ideally will have previous experience within a Project support or Administration role.Exceptional communication skills; both written and oralA customer service focussed attitudeAnalytical and practical problem-solving skills Based in Harrogate Hybrid working, in the office 2-3 days per weekPaying up to £26k + benefits and significant training opportunitiesDue to office location a driving license and own transport would be highly beneficial
Company:
Context Recruitment
Posted:
September 25 on Careers4a
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