This listing was posted on Manatal ATS.
Customer Service Advisor
Location:
London, Gt Lon
Description:
We're passionate about delivering high-quality products/services and creating exceptional experiences for our clients. As we continue to grow, we are looking for a motivated and customer-focused Customer Advisor to join our team.As a Customer Advisor, you will be the first point of contact for our customers, helping them navigate our products/services, resolve inquiries, and provide tailored solutions that enhance customer satisfaction. Youll play a key role in representing our brand, ensuring customers have a positive and lasting impression of our company. Key Responsibilities Respond promptly and effectively to customer inquiries via phone, email, and chat. Offer expert advice on our products/services to assist customers in making informed decisions. Handle complaints and provide appropriate solutions to ensure customer satisfaction. Guide customers through sales processes, explaining product features and benefits. Maintain up-to-date knowledge of company products and services. Follow up with customers to ensure their needs have been met. Collaborate with the sales and service teams to improve the overall customer experience. What We're Looking For Proven experience in a customer service or advisor role. Strong communication and interpersonal skills. Ability to solve problems and think quickly to provide customer-oriented solutions. A positive attitude and patience when dealing with customers. Ability to work independently and as part of a team.
Company:
Dice Associates
Posted:
October 1 on Manatal ATS
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