CV Bay Ltd
This listing was posted on Careers4a.
Customer Service Representative
Description:
Customer Services Rep – Call Handler Location: RainhillSalary: £13,063paJob Type: Permant / Part time 20 hours shift patternWe are an international facilities management company who have been established in the UK for over 30 years but also have offices across the world.Customer Services Rep – Call Handler Location: RainhillSalary: £13,063paJob Type: Permant / Part time 20 hours shift patternWe are an international facilities management company who have been established in the UK for over 30 years but also have offices across the world. We currently turn over 2 billion per year in the UK alone We currently employee around 9,0000 employees across England, Scotland and Wales and have many long-standing relationships with our clients.We’re recruiting for candidates with proven administration and customer service skills to join a facilities helpdesk team based in Rainhill.The Call Handler will be responsible for managing incoming maintenance calls and emails ensuring excellent customer service is provided to our end-client. They will log and create new job orders, assign them to the relevant engineer or contractor and update the bespoke system Maximo and internal spreadsheets. The successful candidate will have a confident telephone manner and excellent attention to detail developed from previous experience in a telephone-based or call centre-like environment. Previous helpdesk or facilities experience is not a critical requirement. Essential Qualifications/Skills:Previous administration experienceExcellent telephone mannerExcellent attention to detailProficient IT Skills including MS Office Outlook, Excel + ability to pick up new systemsPackage Overview£13,063paPart time 20 hours2 week shift patternParking on siteCompany sick payPension schemeCycle to work schemeIf this particular vacancy is of interest to you please call #Fern CV Bay on 0121 389 0023
Company:
CV Bay
Posted:
October 7 on Careers4a
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