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2nd Line Support Engineer

context recruitment

This listing was posted on Careers4a.

2nd Line Support Engineer

Description:

2nd Line Engineer 3 month initial contract £300 - £325 p/d inside IR35Full time onsite in LondonIT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for initial 3 month contract.2nd Line Engineer 3 month initial contract £300 - £325 p/d inside IR35Full time onsite in LondonIT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for initial 3 month contract. Responsibilities include logging of tickets and managing through to resolution both hardware and software, and installation and configuration of new hardware, software, and services. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure.You’ll require experience supporting the following: Windows OS Support Windows 10Active Directory and Office 365 AdminMicrosoft TeamsSupporting anti-virus products not Crowdstrike in this case...Ideally an understanding of web gateway filtering.An understanding of networking concepts including support of VPN’sExperience working on a service desk / management and prioritization of ticket queues. Experience working with ServiceNow would be beneficial although is not a requirement.
Company:
Context Recruitment
Posted:
October 14 on Careers4a
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