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Business Administrator

Harrisons recruitment

This listing was posted on Careers4a.

Business Administrator

Description:

Job Title: Business AdministratorReporting to: Customer Support Team ManagerLocation: Office based in Durham. Location is flexible for the right personSalary: £24-26KJob Overview:The Business Administrator will support the administrative functions within the organisation, ensuring smooth operations and providing excellent service to clients and team members.Job Title: Business AdministratorReporting to: Customer Support Team ManagerLocation: Office based in Durham. Location is flexible for the right personSalary: £24-26KJob Overview:The Business Administrator will support the administrative functions within the organisation, ensuring smooth operations and providing excellent service to clients and team members. The role involves managing daily tasks related to meter checks, liaising with energy suppliers, handling enquiries, and maintaining accurate records and spreadsheets.Key Responsibilities: Ensure daily meter checks are completed.Liaise with energy suppliers to gather relevant sales information.Support objections and go-live processes with administration tasks.Process Zeus enquiries and information requests within agreed timescales.Answer general enquiries over the phone and via email.Liaise with suppliers for any missing information.Ensure all information sent out is accurate and meets quality audit standards.Keep trackers and spreadsheets up to date and accurate.Maintain confidential records and secure financial information.Generate necessary MI and statistics.Stay updated with office procedures.Handle ad hoc requests as required. Required Skills and Experience: Experience and confidence in telephone call handling.Excellent written and verbal communication skills.Proficient in using Microsoft Office Suite, including Outlook, Word, and Excel.Ability to work in a fast-paced, deadline-focused environment.High attention to detail.Good organizational skills.Flexible and adaptable approach to work, maintaining calm under pressure.Ability to work both as part of a team and individually with accountability.Willingness to learn new tasks and take on responsibilities. Desirable Skills: Experience working in the energy sector. Job Type: Full-timePay: £24,000.00-£26,000.00 per yearBenefits: Additional leaveCompany eventsCompany pensionFree parkingOn-site parkingPrivate medical insuranceReferral programme Schedule: Monday to Friday Experience: Energy Administrative: 1 year preferred Work Location: In person
Company:
Harrisons Recruitment
Posted:
October 14 on Careers4a
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