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Personal Travel Consultant
Description:
As a Personal Travel Consultant, you will deliver customized support and expert guidance to clients, helping them plan, book, and manage all aspects of their travel. From addressing inquiries to resolving travel issues, your role is to create seamless and enjoyable travel experiences for clients. Key Responsibilities: Client Support and Engagement: • Respond to client inquiries via phone, email, or in person, offering detailed travel information and suggestions. • Understand clients’ needs and preferences, providing tailored recommendations and solutions. • Assist clients with the booking of flights, accommodations, transportation, and other travel arrangements. Customized Travel Planning: • Develop custom travel itineraries that align with clients’ preferences, budgets, and interests. • Coordinate with airlines, hotels, car rental services, and other travel vendors to confirm bookings, accommodate special requests, and manage changes as needed. Travel Documentation and Payment Management: • Ensure all required travel documents, such as passports, visas, and insurance, are up-to-date and organized. • Process payments, manage transactions, and issue travel tickets in compliance with company policies. Issue Resolution and Client Care: • Address client concerns during travel, offering quick resolutions to enhance their experience. • Collaborate with partners like airlines and hotels to handle issues like flight delays, accommodation changes, or emergencies. Travel Product Expertise and Continuous Research: • Stay informed about industry trends, destination updates, and travel products to provide clients with accurate advice. • Regularly research new travel options to improve service offerings and elevate the client experience. Administrative and Documentation Management: • Keep precise records of client communications, bookings, payments, and other relevant information in computerized systems. • Prepare and send necessary travel documents, confirmations, and itineraries on time. Powered by JazzHR
Company:
Travel By Tilly
Posted:
November 5 on The Resumator
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