This listing was posted on The Resumator.
Remote Assistant
Location:
Manchester, Gt Man
Description:
About the Role: Key Responsibilities Travel Booking: • Plan and book travel itineraries for clients, covering flights, accommodations, car rentals, and activities.• Offer expert advice on destinations, travel packages, and related services to enhance client experiences.• Manage and update booking details, ensuring accuracy and alignment with client preferences.• Address travel inquiries and promptly resolve any issues to ensure a seamless journey for clients. Customer Service: • Provide exceptional support through phone, email, and chat, meeting client needs with professionalism and empathy.• Assist clients with changes, cancellations, and adjustments to their travel plans.• Follow up with clients post-travel to ensure satisfaction and gather valuable feedback. Scheduling Duties: • Coordinate and organize travel arrangements, meetings, and appointments for both clients and team members.• Maintain organized schedules to ensure smooth, timely travel plans.• Prepare and manage itineraries, confirmations, and travel documentation. Qualifications: • Experience as a travel agent or in a customer service role, with a strong grasp of travel industry systems and processes.• Excellent communication skills, both written and verbal, with a client-centered approach.• Proficient in travel booking systems, CRM software, and related tools.• Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.• High attention to detail, ensuring accuracy in bookings and scheduling.• Self-motivated and accountable, able to work independently in a remote environment.• Adaptable and professional, able to handle changing priorities and unexpected issues with ease. What We Offer: • Competitive Salary: Attractive base salary with performance-based incentives.• Flexible Work Hours: Set your own schedule, supporting a healthy work-life balance.• Remote Work: Enjoy the flexibility of working from home.• Professional Development: Access to ongoing training and career growth opportunities in the travel industry.• Travel Discounts: Exclusive perks and discounts on travel bookings for you and your immediate family.• Health and Wellness: Comprehensive health coverage, including dental and vision.• Employee Assistance Program: Resources and support for personal and professional development.• Team Building: Participate in virtual team events and activities to foster a positive and collaborative work environment.This role is designed for those who are passionate about travel, customer service, and making a difference in clients’ experiences. Join us and grow with a supportive team in the travel industry!Powered by JazzHR
Company:
Perluxe Travels
Posted:
November 4 on The Resumator
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